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international students support options
Studying in a new country presents various challenges. At Health & Counselling, international students can find appropriate support options, including one-on-one assistance or group sessions to connect with others.
Meet the Transition Case Manager
Studying in a new country is a big transition. Whether you're looking for assistance with managing school stress, finding housing, understanding documents, or understanding Canadian services, the Transition Case Manager is available for one-to-one support in person or virtually. You can either schedule an appointment or check Ricky's drop-in availability.
Connecting with the Transition Case Manager is only available to students currently residing in BC.
The Transition Case Manager helps with:
- Providing students with support and referrals
- Helping students reach their academic potential to maximize positive outcomes
When connecting with students, the Transition Case Manager will listen to the student's case, offer support, connect the student with resources, and hope to facilitate positive solutions and outcomes. The Transition Case Manager will also explain that there are limitations to what can be done, so that expectations are reasonable.
Ricky Tu (He/Him)
Transition Case Manager
ricky_tu@sfu.ca
Hours & office location
Monday - Friday
9:30am - 12:30pm
1:30pm - 4:30pm
Burnaby Campus, HCS - MBC 0101
How a Transition Case Manager can help you
- Find social and emotional supports
- Connect with Health & Counselling resources
- Learn about on and off-campus services
What can I talk about with the Transition Case Manager?
The Transition Case Manager is here to support students from international pathways (both undergraduate and graduate) and their transition into and out of SFU. Transition can mean many things as students can face an array of challenges while at SFU. Some of the areas the Transition Case Manager can support students in are:
- Family dynamics/family pressures
- Mental health
- Intercultural communication
- Social and recreational supports and activities
- Financial pressures
- Understanding medical systems and services
- Canadian labour market information
- Transition to academic life at SFU
Contact Info
- To make an appointment, call the office at 778-782-4615.
- For accessibility needs, feel free to contact Ricky by email at ricky_tu@sfu.ca to book an appointment (please include your student number).
- Ricky is also available for drop-in support (no appointment necessary) at the Global Student Centre (AQ 2013). Please check the GSC website for dates and times.
The Transition Case Manager’s physical office is located on the Burnaby campus, but the service is accessible and available to any SFU student on any campus. Appointments can operate virtually or in-person.
A case manager can help improve communication skills.
The Transition Case Manager can recommend different resources on campus which can help you experience better mental health and gain learning skills.
The Transition Case Manager can listen to your needs and provider support during difficult times.
The Transition Case Manager is supportive and will help you build applicable strategies for success.